Return & Refund Policy

Last Updated:18/06/2026

At Nexmind, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase is required.

Refunds

Once we receive and inspect your return, we will notify you regarding approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.
• The wrong item was shipped.
• The product is defective.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 7 days of delivery at digixoom.empire@gmail.com

Contact

Questions regarding returns and refunds should be sent to:

Nexmind
Email: digixoom.empire@gmail.com